These Terms of Service (“Terms”) govern your access to and use of the ColdPress Shopify application (the “App”) and the website at coldpressapp.com (the “Site”), provided by ColdPress Labs (“ColdPress”, “we”, “us”). By installing or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. The service
ColdPress imports product-catalog files (CSV, Excel and TSV) into your Shopify store. It maps columns to Shopify fields, cleans and validates the data, groups variants, and creates products in your store, with tools to review errors and undo imports. Features and limits vary by plan.
2. Eligibility
You must have an active Shopify store and the authority to install apps and manage products for that store. You are responsible for keeping your Shopify account secure.
3. Plans, billing and cancellation
ColdPress offers a Free plan and paid plans (Pro and Scale). Paid subscriptions are billed through Shopify’s billing system according to the pricing shown at sign-up. Charges are managed by Shopify and subject to Shopify’s terms. You can change or cancel your plan at any time; access to paid features ends when the subscription ends. Except where required by law, fees already charged are non-refundable.
4. Your data and your responsibility
You retain all rights to the files and product data you upload. You are responsible for the accuracy, legality and ownership of the content you import, and for reviewing the results of an import before publishing products. ColdPress acts on your instructions to create products from the data you provide; you are responsible for what is imported into your store.
5. Undo and recovery
ColdPress provides a one-click undo for completed imports within the window available on your plan. Undo is provided as a convenience and is not a backup service. We are not responsible for changes you make to products after an import, or for recovery outside the undo window.
6. Acceptable use
You agree not to:
- use the App in violation of any law or Shopify’s policies;
- upload content you do not have the right to use;
- attempt to disrupt, reverse-engineer, or gain unauthorised access to the App or other merchants’ data;
- use the App to import malicious, infringing or unlawful content.
7. Availability
We work to keep the App available and reliable, but it is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation, and we may modify, suspend or discontinue features.
8. Disclaimers and limitation of liability
To the maximum extent permitted by law, ColdPress disclaims all warranties, express or implied. ColdPress will not be liable for any indirect, incidental, special or consequential damages, or for loss of data, profits or revenue, arising from your use of the App. Our total liability for any claim relating to the App will not exceed the amount you paid us for the App in the three months before the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including the Australian Consumer Law.
9. Termination
You may stop using the App and uninstall it at any time. We may suspend or terminate access if you breach these Terms or use the App in a way that risks harm to other merchants, our systems, or Shopify. On termination, the data-handling described in our Privacy Policy applies.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Continued use of the App after changes take effect constitutes acceptance.
11. Governing law
These Terms are governed by the laws of Australia, without regard to conflict-of-law principles. Disputes will be subject to the courts of Australia.
12. Contact
Questions about these Terms? Email support@coldpressapp.com.